Name: Garage Door Yelm
Address: 1110 Crystal Springs Rd NW, Yelm, WA, 98597, US
Telephone: 1-360-585-8702
Price range: $$
Rating: 4.9

Question 1

How quickly can you fix my sensor issues?

Accepted Answer

Our team understands that garage door sensor problems can be both frustrating and a safety concern. In most cases, we can diagnose and repair sensor issues the same day you call.   Response Time: We typically arrive within 2-4 hours for sensor-related service calls during business hours. For emergency situations where your door is stuck open or closed, we offer priority dispatch.  Common Sensor Repairs: Most sensor issues – including misalignment, dirty lenses, wiring problems, and failed sensors – can be resolved in under an hour once our technician arrives. We carry common replacement sensors in our service vehicles to avoid delays.  What to Expect: When you call, our dispatcher will ask a few questions to help diagnose the issue over the phone. In many cases, we can guide you through simple troubleshooting steps that may resolve the problem immediately. If a service call is needed, we'll provide an estimated arrival time and keep you updated.  Our technicians are factory-trained and equipped to handle all major garage door opener brands. We back all sensor repairs with our 2-year warranty on parts and labor.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Garage door safety sensors (also called photo-eyes) are required by federal law on all automatic garage doors manufactured after 1993. These sensors prevent the door from closing if something – or someone – is in the way. When they malfunction, your door may refuse to close or reverse unexpectedly. Here are the most common causes:  Misalignment: The sensors on each side of your door must point directly at each other. Even slight movement – from a bump, vibration, or settling – can break the invisible beam and trigger a malfunction. Signs include a blinking indicator light.  Dirty or Obstructed Lenses: Dust, cobwebs, dirt, or moisture on the sensor lenses can block or diffuse the beam. Regular cleaning with a soft cloth can prevent many issues.  Sunlight Interference: Direct sunlight hitting a sensor can overwhelm its receiver, mimicking an obstruction. This often causes problems only at certain times of day when the sun angle is just right.  Wiring Problems: Over time, wires can become frayed, corroded, or damaged by rodents, lawn equipment, or weather. Loose connections at the sensor or opener are also common culprits.  Failed Sensors: Like any electronic component, sensors can simply wear out or fail, especially in harsh environments. Average lifespan is 10-15 years.  Power Issues: Inadequate voltage, power surges, or problems with the opener's transformer can affect sensor performance.  If your garage door is having sensor problems, first try cleaning the lenses and checking alignment. If the issue persists, contact Garage Door Yelm for professional diagnosis and repair.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes! We understand that commercial garage door installation represents a significant investment for your business. That's why Garage Door Yelm offers flexible financing options to help make quality doors accessible without straining your cash flow.  Financing Options Available:  • 0% Interest Promotions: We periodically offer promotional financing with no interest if paid within the promotional period (typically 12-18 months). Ask about current promotions when you request your quote.  • Low Monthly Payment Plans: Extended financing terms help spread the cost of your installation into manageable monthly payments. Terms typically range from 24 to 60 months.  • Commercial Leasing Options: For larger commercial projects, leasing arrangements may provide tax advantages and preserve working capital.  Qualification Process:  The application process is quick and straightforward. Most decisions are provided within minutes. Requirements typically include: - Business must be established for at least 2 years - Reasonable credit history - Basic business documentation  What's Covered:  Financing can cover the complete installation including the door(s), openers, hardware, installation labor, and any necessary structural modifications.  Getting Started:  Contact us at 1-360-585-8702 to discuss your commercial door project. We'll provide a detailed quote and walk you through available financing options. There's no obligation, and we're happy to answer any questions about the process.  We've been serving commercial clients throughout Yelm, Olympia, Lacey, and the greater Thurston County area for over 29 years. Let us help you find a solution that works for your business.

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